Privacy Policy
Privacy Policy – SafetyTek
Last Updated: January 2026
This Privacy Policy explains how SafetyTek (“we”, “our”, “us”) collects, stores, uses, and protects personal information. This policy applies to all users of the SafetyTek website, services, contact forms, and digital systems.
SafetyTek complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
SafetyTek is a height safety inspection and certification provider servicing commercial and industrial sites throughout Australia.
We are the data controller for all personal information collected through this website, its forms, analytics tools, and hosting environment.
Website development and technical operation support may be provided by external contractors. These contractors do not own or control any personal information collected by SafetyTek and only process information on our behalf.
2. Information We Collect
We may collect the following types of information when you use our website or contact us.
2.1 Information You Provide to Us
When you contact us or request services, we may collect:
- Name
- Email address
- Phone number
- Business name
- Job details or service requirements
- Uploaded documents or files
- Any other information you choose to provide in forms or emails
2.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type, operating system, device information
- Pages viewed and time spent on the site
- Referring websites and links clicked
- General usage and interaction data
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies for purposes such as:
- Analytics and performance monitoring
- Security and firewall protection
- Session management
- Spam and bot protection (for example, reCAPTCHA)
- Content delivery and optimisation via CDN services
You can disable cookies in your browser settings. Some features of the website may not function correctly if cookies are disabled.
2.4 Security Logs
To help protect our website from malicious activity, our systems may log:
- IP addresses
- Approximate location data
- Login attempts and access requests
- Firewall and security events
2.5 Backup Data
We maintain backups of our website and related systems. These backups may include:
- Website files
- Form submissions
- Security and system logs
- Uploaded media
Backups are stored securely using access controlled or encrypted third party storage services.
3. How We Use Your Information
We use personal information for purposes such as:
- Responding to enquiries and service requests
- Providing quotes, inspections, certifications, and related services
- Managing bookings and ongoing service relationships
- Improving website performance, content, and user experience
- Maintaining security and detecting or preventing malicious activity
- Analysing traffic and usage trends to improve our services
- Administrative, operational, and legal compliance purposes
We do not sell personal information.
4. Third Party Services We Use
SafetyTek uses third party tools and services to provide, secure, and optimise our website and communication. These services may process personal information on our behalf and may operate in Australia or overseas.
4.1 Analytics
- Google Analytics or similar tools to measure website traffic and usage
4.2 Security and Firewall
- Cloudflare CDN and firewall
- Security plugins that log blocked requests, suspicious activity, and login attempts
4.3 Email Delivery Services
- SMTP and email delivery providers (for example, hosting mail services) used to send form notifications and operational emails
4.4 Backup and Storage Providers
- Cloud storage services such as Google Drive, Dropbox, AWS S3, and hosting provider backup systems
4.5 Image and Media Optimisation
- Image optimisation tools that may temporarily transfer images to external servers for compression and optimisation
Each third party service processes data in line with its own privacy policy.
5. How We Protect Your Information
We take reasonable steps to safeguard personal information, including:
- Using SSL encryption on our website
- Hosting on secure, reputable servers
- Using firewalls and security plugins
- Restricting administrative access to authorised personnel only
- Using strong passwords and access controls
- Maintaining secure backups where supported
Although we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide services and manage our relationship with you
- Maintain accurate business and operational records
- Comply with legal or regulatory obligations
- Maintain the integrity of backup and security systems
When information is no longer required, we take steps to delete, anonymise, or securely de identify it where practicable.
7. Your Rights
Subject to applicable law, you may request:
- Access to personal information that we hold about you
- Correction of inaccurate or incomplete information
- Deletion of personal information where it is no longer required and there is no legal reason to retain it
To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.
8. Third Party Links
Our website may contain links to external websites that are not operated by SafetyTek. We are not responsible for the privacy practices or content of those third party sites and recommend that you review their privacy policies separately.
9. Websites Developed by External Contractors
SafetyTek may engage external web developers and technical service providers for website design, hosting, and maintenance. These contractors:
- Do not own or control the personal information collected through this website
- Process information only on behalf of SafetyTek for technical and operational purposes
- Are required to handle information in a way that is consistent with this Privacy Policy and applicable laws
SafetyTek remains the sole data controller for personal information collected through this website.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
SafetyTek
Email: [email protected]
Location: South Australia, Australia
ABN: 60217932187